Privacy Policy for Level Parking LLC
Last Updated: 11.11.2024
Level Parking LLC (“we,” “us,” “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services, including our website and mobile applications. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect and process various types of personal data to provide, improve, and secure our parking services. The information we collect includes:
• Personal Identifiers: Name, email address, phone number, and other contact details.
• Payment Information: Credit or debit card details, billing address, and transaction history.
• Parking and Usage Data: Location of parking, time and duration of parking sessions, and device information.
• Device and Technical Data: IP addresses, browser type, and other technical data gathered through cookies and similar tracking technologies.
2. How We Use Your Information
We use your information to deliver our services effectively, as well as to improve your experience. Specifically, we use it to:
• Facilitate and manage your parking sessions, process payments, and provide customer support.
• Communicate with you regarding your account, transaction updates, and service improvements.
• Enhance and optimize our services based on aggregated, anonymized data.
• With your consent, provide promotional offers, targeted messages, and advertisements aligned with your preferences and usage patterns.
3. Sharing of Your Information
We may share your data in the following situations:
• Third-Party Service Providers: We may share information with third-party vendors who assist us in payment processing, customer support, data analytics, and marketing.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
• Legal Compliance and Security: We may disclose information if required by law or to protect our rights, users, and the public.
We do not sell your personal information to third parties for advertising purposes. However, we may share aggregated and anonymized data for research or marketing insights.
4. Your Rights and Choices
You have the following rights regarding your personal data:
• Access and Correction: You may request access to or correction of your personal information by contacting us at [Contact Email].
• Data Deletion: You have the right to request deletion of your data, subject to legal obligations. Please contact us to make such a request.
• Opt-Out of Marketing: You can opt-out of receiving promotional messages by following the unsubscribe instructions in our emails or contacting us directly.
• Cookie Preferences: You may manage your cookie settings in your browser to control data collection through cookies and similar technologies.
5. Data Security
We are committed to protecting your personal information. We use industry-standard security measures, including encryption and secure server infrastructure, to prevent unauthorized access, loss, or misuse of your data. However, please note that no data transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Compliance with Data Protection Laws
Our data practices comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You may contact us to exercise your rights under these laws.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze traffic. Cookies are small files stored on your device, helping us recognize returning visitors and tailor our services accordingly. You can control cookie use through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date above.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Level Parking LLC
101 Palafox Pl Ste 723
Pensacola, FL 32591